Skip to main content
  • Education
    • Jewelry Education
    • Diamond Education
      • The Four Cs of Diamonds
      • Diamond Buying Tips
    • Choosing the Ring
    • Learn About Gemstones
      • Birthstone Guide
      • Gemstone Guide
    • Precious Metals
    • Jewelry Care
      • Caring for Fine Jewelry
      • Diamond Cleaning
      • Gemstone Cleaning
    • Anniversary Guide
    • Gold Buying Guide
  • Contact
  • Search
  • (978) 256-9796
Charles Frederick Jewelers logo
  • Bridal
    • Start with the Diamond
    • Start with the Ring
    • Diamond Education
    • Choosing the Right Ring
  • Brands
    • Allison Kaufman
    • Bering Time
    • Carla Corporation
    • Frederic Duclos
    • Imperial Pearls
    • Keith Harding Designs
    • Lafonn
    • Malo Bands
    • Master IJO Jeweler
    • Midas
    • Nicole Barr
    • Overnight
    • Rembrandt Charms
    • Samuel B.
    • Tom Kruskal
    • Valina
  • Jewelry
    • Engagement
      • Engagement Ring Settings
      • Wedding Bands
      • Diamond Bands
    • Fashion Rings
      • Diamond Fashion Rings
      • Gemstone Rings
      • Gold Rings
      • Silver Rings
      • Engagement Rings
      • Rings
    • Earrings
      • Diamond Earrings
      • Gemstone Earrings
      • Gold Earrings
      • Silver Earrings
    • Pendants
      • Diamond Pendants
      • Gemstone Pendants
      • Gold Pendants
      • Silver Pendants
      • Crosses
    • Pearl Jewelry
      • Pearl Necklaces
      • Pearl Pendants
      • Pearl Earrings
      • Pearl Rings
      • Add a Pearl Starter Sets
      • Add a Pearl - Individual Pearls
    • Chains
      • Gold Chains
      • Silver Chains
    • Necklaces
      • Gemstone Necklaces
      • Diamond Necklaces
      • Silver Necklaces
    • Bracelets
      • Diamond Bracelets
      • Gemstone Bracelets
      • Gold Bracelets
      • Silver Bracelets
      • Bangle Bracelets
    • Charms
      • Charm Bracelets
    • Watches
      • Womens Watches
      • Mens Watches
    • Cape Cod Jewelry
    • Miscellaneous
  • Diamonds
  • Our Store
    • About Us
    • Custom Jewelry
    • Testimonials
    • Historical Society
  • Services
  • Account
    • My Bag
    Your Widget Header Text Goes Here This banner image is 1600 x 600 pixels on desktop Charles Frederick Jewelers Chelmsford, MAYour Widget Header Text Goes Here This banner image is 1600 x 600 pixels on desktop Charles Frederick Jewelers Chelmsford, MA Contact Us

    Watch Repair

    Batteries are done while you wait for $10.00 each!  A variety of watch straps are on hand ($15-$35) and bracelet adjustment are done on premise and are usually quick and inexpensive ($10).  

    It is always our intention to offer full service to our customers.  When it comes to watch repairs we will send out only the watches that we sell for service.  Some simple repairs like watch battery replacement and band adjustment can be done in the store while you wait.  Although we no longer offer general watch repair and servicing, we will try to provide you with factory addresses below.  When you send your watch to the factory, be sure to include your warranty cards and/or receipts if your watch is still covered.  

    Citizen Service: Use web site for form and address:

    https://www.citizenwatch.com/us/en/repairs-services.html

    COA, Attn CS Dept
    1000 West 190th Street
    Dept. R
    Torrance, CA 90502-1040

    Movado & ESQ Service (Concord): Use this web site to register for repair and service:

    http://www.movado.com/customer-service/repairs
    http://www.movado.com/customer-service/parts-and-service/ (to order parts & straps)

    MGI
    109 State Street
    Moonachie, NJ 07074
    1-800-810-2311

    Seiko / Pulsar Service: Use this web site to find instructions for repair and service:

    http://www.seikousa.com/support/faq/repairs.html#q1

    SCA Service Center
    1111 Macarthur Boulevard, Mahwah, NJ 07430, U.S.A.
    1-201-529-3316
    E-mail:custserv@seikousa.com Web:http://www.seikousa.com/

    Skagen Service:

    The Skagen brand was recently purchased by another watch manufacturer.  The watch quality remains the same, but repairs will have to be mailed directly by the comsumer.  

    http://www.skagen.com/webapp/wcs/stores/servlet/ContentView?storeId=37082&page=customerCare_warrantyRepairs&nav=leftNav_CustomerCare&langId=-1&catalogId=26505

    Tissot & Omega Service: The Swatch Group Inc.

    Blancpain, Omega, Longines, Rado,  Tissot,  Certina,  Mido, Hamilton, Swatch, FlikFlak, Endura; Tourbillon, and many more…

    SGUS
    55, Metro Way, Suite #1
    Secaucus, NJ 07094
    *877 839 5224  Tissot 201-558-5095 Omega and Others 201-558-5099

    sgcst@swatchgroup.com

    www.sguscustomerservice.com
     

    Charles Frederick Jewelers
    Chelmsford Store
    18 Alpine Lane
    Chelmsford, MA 01824-2703
    (978) 256-9796
    Store Information
    Hours
    Monday:Closed
    Tuesday - Wednesday:9:30am - 5:00pm
    Thursday:9:30am - 6:00pm
    Friday:9:30am - 5:00pm
    Saturday:9:30am - 3:00pm
    Sunday:Closed
    Follow Us
    Jewelry
    • Engagement
    • Fashion Rings
    • Earrings
    • Pendants
    • Pearl Jewelry
    • Chains
    • Necklaces
    • Bracelets
    • Charms
    • Watches
    • Cape Cod Jewelry
    • Miscellaneous
    Our Store
    • About Us
    • Our Services
    • Custom Jewelry
    • Historical Society
    • Testimonials
    • Return Policy
    • Privacy Policy
    • Terms & Conditions
    Designers
    • Allison Kaufman
    • Bering Time
    • Carla Corporation
    • Frederic Duclos
    • Imperial Pearls
    • Keith Harding Designs
    • Lafonn
    • Malo Bands
    • Master IJO Jeweler
    • Midas
    • Nicole Barr
    • Overnight
    • Rembrandt Charms
    • Samuel B.
    • Tom Kruskal
    • Valina
    Exclusive Offers

    Signup for special offers and discounts.

    © 2022 Charles Frederick Jewelers. All Rights Reserved. Website designed, maintained, and hosted by Punchmark. Accessibility Statement.