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Your Widget Header Text Goes Here This banner image is 1600 x 600 pixels on desktop Charles Frederick Jewelers Chelmsford, MAYour Widget Header Text Goes Here This banner image is 1600 x 600 pixels on desktop Charles Frederick Jewelers Chelmsford, MA

Return & Exchange Policy

Charles Frederick Jewelers accepts merchandise for refund, store credit, or exchange within 30 days of purchase.  No refunds will be granted on special orders or custom work. Any merchandise accepted for return must be in the same condition as when received at time of sale.

Custom Work & Special Orders

Custom designed jewelry involves metal, gems, and labor furnished by Charles Frederick Jewelers for a specific client.  As such, all custom jewelry is non-refundable, and requires a 20% nonrefundable deposit before the work begins. Every effort is made by Charles Frederick Jewelers to accurately make the item(s) so ordered.  Full payment upon receipt will denote the client’s complete satisfaction.

We regret that special orders are not returnable and that no refund or exchange can be made.  All special orders require a 20% non-refundable deposit.  A special order includes any jewelry, gemstone, or repair item ordered or altered at the client’s request.

Charles Frederick Jewelers
Chelmsford Store
18 Alpine Lane
Chelmsford, MA 01824-2703
(978) 256-9796
Store Information
Hours
Monday:Closed
Tuesday - Wednesday:9:30am - 5:00pm
Thursday:9:30am - 6:00pm
Friday:9:30am - 5:00pm
Saturday:9:30am - 3:00pm
Sunday:Closed
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Our Store
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  • Allison Kaufman
  • Bering Time
  • Carla Corporation
  • Frederic Duclos
  • Imperial Pearls
  • Keith Harding Designs
  • Malo Bands
  • Master IJO Jeweler
  • Midas
  • Nicole Barr
  • Overnight
  • Rembrandt Charms
  • Tom Kruskal
  • Valina
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